All products available in our warehouses are shipped 3 to 6 business days from the date of your order.
If items are not in stock, wait times will be communicated to you via e-mail. Timelines are approximate and may vary depending on the availability of our supplier.
PRICES
The prices published on our website for a country belonging to the European Union are exclusive of the VAT rate.
The prices published on our site for a country NOT belonging to the European Union do not include VAT. To the price of the item you need to add the shipping costs to the destination location and any customs fees, we reserve the right to update the sale price in these special cases.
TAXES AND CUSTOMS FEES
Deliveries to a country outside the European Union may be subject to taxes and customs charges; these charges are not the responsibility of INTECH Automazione Sistemi srl but of the Customs of the country of destination. Any taxes and customs charges are the responsibility of the purchaser.
INTECH Automazione Sistemi srl cannot know in advance about any customs fees and charges as they vary from country to country. For more information, we recommend that you contact your local customs authority or the Fedex, UPS, or Dhl customer service in your country.
These fees charged to the recipient are collected by the courier when the package is delivered or required later.
METHOD OF PAYMENT
– Bank transfer
– Credit Card (Visa, Mastercard, etc…) via Paypal
– PayPal
You can use Credit Card payment by choosing Paypal as your payment method and following the instructions (please note that you do not need to have a Paypal account to log in).
Purchasing by credit card at www.intechsrl.biz is secure: credit card information is entered only on Paypal’s secure circuit server that uses SSL3 security protocol with 128-bit encryption (to date the highest security standard with server-side certification) and immediately transmitted to international authorization circuits.
Sensitive credit card information therefore is never collected or stored on INTECH Automazione Sistemi srl’s server as a total security guarantee for the buyer.
For any information you can direct your questions to sales@intechsrl.biz
RIGHT OF WITHDRAWAL
To exercise your right of withdrawal click here and follow the instructions given.
PACKAGING AND DELIVERY
The goods ordered are prepared with extreme care, using as much as possible, the original packaging plus appropriate packaging to protect the goods from any shocks and ensuring good thermal insulation. If the package is broken or tampered with, please do not accept the delivery and contact us immediately.
It is possible to ship your purchases to an address other than your location, simply indicate this in your order by filling out the appropriate shipping form.
All our shipments are entrusted to serious and professional couriers, make sure there is always someone ready to pick up the packages sent.
SHIPPING CHARGES
Click here to access the dedicated page.
GUARANTEES
INTECH Automazione Sistemi srl ensures the quality and authenticity of the products sold. All items are accompanied by the original documents issued by the manufacturer.
COMPLAINTS
For any problems and complaints about the products or service, please send us an e-mail by writing to sales@intechsrl.biz or click here and fill out the form, we will reply within 24/48 hours starting from the first business day after your request.
We are also at your disposal by phone at +39 0542 640007
Our customer service is available Tuesday through Saturday from h.9.00 to h. 12.30 and from h. 16.00 to h. 18.00 except on national holidays.