Pursuant to Article 64 of the Consumer Code (Legislative Decree No. 206 of September 6, 2005), the consumer has the right to withdraw without penalty and without specifying the reason within 14 calendar days from the delivery of the goods.
The item must be in the same condition as you received it and in the original packaging.
Fill out the return request below in its entirety. Please have your order number and e-mail address handy.
The return request must meet the requirements outlined on page Right of withdrawal.
Once we receive the return and verify that all conditions have been met, we will send you a refund confirmation email.
The timing with which the refund will be visible in your account depends on both the payment method used during the purchase and local banking procedures.
The refund will be made with the same payment method chosen for the online purchase.